The following terms and conditions apply for all EIM Adventures trips:
Program Fees
The participant of any EIM Adventures trip agrees to pay the applicable program fee for his/her trip. To reserve placement on a trip, a 50% deposit, payable via credit card, check (to “Friends of EIM”) or cash is required and is applied toward the total program fee. The deposit assures EIM Adventures of the participant’s commitment to participate in the program and allows EIM Adventures to make the necessary arrangements. Refunding this deposit is only possible with enough advanced notice. If a participant chooses to cancel their program within 60 days of the start date, a refund is no longer available.
The balance of the program fee and any required volunteer paper work, is due 30 days in advance of the selected program start date. When enrolling within 30 days of the selected program start date, the balance of the program fee must be paid to EIM Adventures trip leaders in full upon enrollment.
If the program fee is not paid in full within the deadlines described above, and the volunteer has not been granted an extension by EIM Adventures, the participant will be cancelled from that program and the EIM Adventures Cancellation Policy will apply for any funds paid.
The participant is responsible for his/her own travel arrangements and personal expenses (alcohol, souvenirs, etc.) during the program. The participant agrees to take personal responsibility for his/her own effects and EIM Adventures will not be held responsible for any loss or damage of personal effects. EIM Adventures cannot be held responsible for Haiti’s decision to refuse entry, exit, or the right of passage.
Switching Program Dates
If a participant decides (prior to 30 days of the trip date) to switch his/her trip for another date, EIM Adventures will apply any deposit and program fees towards the new trip. However, if a participant switches trips within 30 days, EIM Adventures holds the right to charge an additional $100 transfer fee.
In the event that EIM Adventures needs to change the start date of a trip, we will notify confirmed participants within 90 days of the scheduled trip. At this point, participants are entitled to a full refund of both the deposit and program fee. Participants have 30 days to ask for this refund. Cancellations within 60 days of the revised program start date are under the same terms as our regular trips, and as such, deposits will not be refunded.
EIM Adventures is not responsible for any fees participants incur from airlines or travel insurers as a result of changed trip dates.
Cancellation Policy
If a participant cancels his/ her trip in advance of 60 days of the program’s start, all but $100 of the deposit and program fee (excluding the additional fees EIM Adventures is charged from online vendors such as Bank of America and Paypal) will be returned to the participant.
If a participant cancels his/ her trip between 60 and 2 days of the program’s start, the deposit will NOT be returned, however, the remaining trip fee (excluding the additional fees EIM is charged from online vendors such as Bank of America and Paypal) will.
Participants who cancel the day before, day of, or after the start date of a trip are not entitled to a refund of their deposit OR program fee. Any refunded money at this point is at the discretion of EIM.
In the event that EIM Adventures needs to cancel a trip, we will notify confirmed participants within 90 days of the scheduled trip. At this point, participants are entitled to a full refund of both the deposit and program fee. Participants also have the option of transferring their deposit and program fee to another trip for no additional fee.
In the event that a trip is cancelled by EIM Adventures and a participant incurs a fee from his/her airline or travel insurer as a result, EIM Adventures agrees to pay a maximum of $100 per participant to offset these fees. This additional refund will not be paid automatically but only if directly requested from participants who also show appropriate proof from their airline or travel insurer.
Applicant Acceptance & Responsibility
EIM Adventures reserves the right to refuse to offer the EIM program to anyone for any reason or to cancel a participant’s participation in the program. If the participant is cancelled from the program, space may not be available on the selected start date should the participant try to re-enroll.
The participant is responsible for informing EIM Adventures of any physical or medical condition, including mental health conditions, at least 60 days prior to the start date. EIM reserves the right to require documentation from a medical practitioner verifying that the participant is fit and able to undertake a program, and EIM Adventures reserves the right to cancel a participant’s program on the grounds of the medical practitioner’s comments.
Participants are responsible for accurately representing the EIM Adventures volunteer program on any external fundraising sites or on any fundraising communications. EIM Adventures is not responsible for misrepresentations made by volunteers to sponsors regarding the EIM program.
For most trips, participants must be 21 year or older. Some exceptions can be made, however, no person under the age of 18 will be allowed on an EIM Adventures volunteer trip.